Engage with your customers and prospects in their preferred languages and channels. Imagine doing that without having to:
That’s the power of real-time translation solutions built specifically for contact centers and BPOs. Make your agents multilingual and your forum/knowledge base content available across languages with new patented technology that delivers the highest-levels of language quality. Improve your CSAT, NPS and First Contact Resolutions while reducing Customer Effort.
You have existing channels like chat, email, helpdesk and ticketing, forums and communities, and social. Easily add multilingual capabilities to each using pre-built GeoFluent integrations to leading contact center communications platforms.
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