WALTHAM, Mass. - October 15, 2002 - Lionbridge Technologies, Inc. (Nasdaq: LIOX), a provider of solutions for worldwide deployment of technology and content, today announced that it has expanded its relationship with E.piphany, a provider of Smart CRM™ solutions for the large global enterprises.
Extending a long-term alliance, E.piphany and Lionbridge recently worked together to release the new E.piphany E.6™ software suite in German, Spanish, French and Korean for international deployment. By localizing modules of E.piphany E.6 software, Lionbridge has helped E.piphany customers run multi-national, multi-lingual marketing campaigns and offer 24/7 international support from numerous global support centers, all at a reduced cost of deployment.
"Working with Lionbridge to localize our products helps E.piphany clients effectively manage global customer relationships," said Mike Trigg, vice president of product management and product marketing at E.piphany. "Our alliance with Lionbridge has allowed us to develop a reputation among our customers as the CRM suite of choice for international customer management. Lionbridge brings a centralized, highly reliable core program management team, proven engineering and quality assurance capabilities, and a highly flexible localization process that ensures the quality and consistency that our customers expect."
E.piphany provides Smart CRM solutions for the largest global enterprises. The company's integrated suite of applications for Marketing, Sales, and Service, E.piphany E.6 software, is driven by real-time intelligence to enable global businesses to better understand their customers and take the optimal action to improve customer satisfaction, increase revenue and reduce costs. E.piphany's applications are built on the industry's most advanced CRM architecture resulting in fast and easy deployment, the ability to adapt to changing business demands, and permanent cost of ownership advantage.
"CRM has become a critical component of global organizations' operational infrastructure and a key to the success of the world's most prominent businesses," said Rory Cowan, CEO, Lionbridge. "Lionbridge and E.piphany have worked together to advance the globalization features of the E.piphany E.6 software and enhance the entire localization process. As a result of its commitment to global customer support, E.piphany is now at the forefront of organizations' global marketing, sales and customer support strategy."
About Lionbridge
Lionbridge Technologies, Inc. provides solutions for worldwide deployment of technology and content to global 2000 companies in the technology, life sciences and financial services industries. Lionbridge testing and compatibility services, globalization solutions and multilingual content management technologies help clients reduce cost, speed time to market and ensure the integrity of global brands. Based in Waltham, Mass., Lionbridge maintains facilities in Ireland, The Netherlands, France, Germany, China, South Korea, Japan, Brazil and the United States. To learn more, visit www.lionbridge.com.
Lionbridge and the Lionbridge logo are trademarks or registered trademarks of Lionbridge Technologies, Inc. in the US and throughout the world. E.piphany, E.6, Smart CRM and the E.piphany logo are trademarks of E.piphany, Inc. All other trademarks are the property of their respective owners.