Banking Localization Solutions and Application Development

Globalizing the Banking Industry with Custom Application Development

As the banking industry continues to consolidate, institutions are seeking innovative, new ways to serve customers across regional and cultural boundaries. Across Europe, Asia, and the Americas, banks marketing to multi-cultural audiences must deliver promotional and service information in multiple languages. In addition, because societal views of banking, credit, and debt vary among cultures, promotional messages must be culturally appropriate.

Technologically, banking institutions face a range of challenges — from increasing governmental compliance requirements to a growing need to deliver services via the Web, automatic teller machines, and other technology channels. To achieve compliance, they must ensure their systems infrastructures provide transparency, accountability, and security. To keep pace with customer needs, they must adopt new Service Oriented Architectures (SOA) and web-based technologies, while ensuring seamless integration with legacy back-end databases and systems.

Having an experienced partner with proven banking expertise, integrated development and localization capabilities, and global scale can make all the difference. Lionbridge is helping the world's leading banking institutions achieve their globalization objectives with:

• Banking localization services that leverage our industry expertise to provide the full range of banking communications — from promotional literature, customer communication, and internal training to public Websites — to ensure clear, effective communication across multiple languages, while adhering to corporate brand standards; Lionbridge provides detailed cultural assessments to ensure messaging is appropriate for each region and culture
• Application development, testing, integration, and localization to provide the fast, secure, reliable technology platforms banking institutions need to run their businesses, on an outsourced basis; Lionbridge develops Service Oriented Architectures (SOA) integrations and applications frameworks, including Web-based applications, with the flexibility to grow and adapt to meet changing business requirements; And we provide application localization to leverage applications across multiple regions and languages
• Application maintenance and data warehousing services to reduce the cost of maintaining legacy software products and data assets, freeing in-house staff to focus on core IT tasks
• Process optimization services to help banking institutions manage risk effectively and efficiently; Lionbridge helps establish and streamline processes for achieving and maintaining compliance with regulations, including Basel II, the U.S. Patriot Act, AML and Bankers Security Acts, and more

Lionbridge provides the scalability to manage projects in multiple global markets simultaneously, without increasing the burden on in-house staff. And we reduce cost and complexity by providing a single, flexible source for a wide range of content and technology localization services, for markets around the world.