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When considering any business function, the central question comes down to “build or buy?” Do you hire an IT staff to build a new CRM system or do you buy one from a vendor? Do you build and staff an HR service center or engage an outsourced provider?
New developments in the translation services industry offer new alternatives to improve time-to-market and ROI, while reducing the risk and exposure due to poor quality translations. Market pressure and the increasing availability of new support options have forced companies to radically reassess their delineations between “core” and “contextual” processes. These decisions are not always easy, but the availability of viable alternatives allows for a more comprehensive, objective analysis whose efficacy you can measure over time.
Traditionally, such a debate has been impossible in the translation industry based on the relative scale of the vendors addressing this market. In the past 12 months, however, substantial advances in the scale and technical capability within the translation industry mean companies now have the opportunity to apply the same sourcing discipline used so successfully in IT and HR to their purchase of translation services.
This webinar defines the context for these changes and outlines the advances and benefits for companies now engaging providers under the managed service model. |