Claims Processing and Workflow Automation

Lionbridge's Claims Processing services improve the efficiency and effectiveness of your claims processing operations through a strategic combination of straight-through processing (STP), process re-engineering and workflow automation, and global delivery. Our global delivery model provides the platform for executing scalable, secure, and accurate claims routing and reconciliation — consistently and cost-effectively.

Our experience in process re-engineering and automation, coupled with our globally distributed processing resources and facilities, enable you to:

• Realize bottom-line cost benefits by leveraging lower cost resources and maximizing automation
• Access state-of-the-art processing resources and highly trained skill sets on-demand
• Accelerate service delivery and response times to customer claims and inquiries
• Increase focus on core business initiatives

Our core Claims Processing offerings include:

• Claims and annuity processing
• Loan processing
• Collections
• Account openings, amendments, and audit checks
• Workflow digitization and automation