GeoFluent, designed specifically for contact centers, delivers multilingual capabilities across the entire omni-channel. Select the specific channels you need, or deploy the complete GeoFluent omni-channel solution with voice (including over-the-phone-interpretation), chat, email, helpdesk/ticketing, and many more.
Unlike first-generation, straight machine translation-based tools, GeoFluent combines the world’s top translation engines with a unique and patented linguistic layer. This delivers the real-time translation quality that brands require with the service that consumers expect.
Real-time support for languages covering 95% of the world’s GDP. No matter what language your customers speak, you’ll be able to communicate effectively
Watch this video to see how you can easily add multilingual capabilities to your existing communications channels.
See how you can easily add multilingual capabilities to your existing Live Agent chat software.
Read this white paper to understand the evolution of contact centers and how multilingual support significantly improves customer experience.
Learn how contact centers can adopt omni-lingual strategies to support growing language diversity and heightened consumer expectations.
Get a tour of the GeoFluent solution and see how it works in this pre-recorded demo.See the demo video
Learn how your contact center can improve global customer experience. Watch the webinar
Industry experts provide insights into multilingual customer care. Read the articles
The leader in vacation exchange powers its European multilingual chat without adding bilingual agents or changing chat platforms.
无论是聊天、社区论坛、电子邮件、服务台和票务中心、托管客服中心还是其他方面，无所不能，这正是 GeoFluent 生态系统的价值所在。预先构建的集成系统可与领先的应用程序共存，从而最大程度提升您的价值。新的集成功能和新的合作伙伴关系仍在不断增添中 — 如有具体问题，欢迎联系我们。
Interested in integrating, reselling, or adding GeoFluent’s patented, real-time omni-lingual capabilities to your solution? 请联系客户服务解决方案副总裁兼总经理 Tom Tseki，了解更多详情。Developers: 点击此处了解有关 GeoFluent Developer API 的详细信息。