Your Personal Data (or Privacy Policy)

By using this website, you agree that personal data about you can be collected, processed, and used in accordance with this privacy policy.

Lionbridge respects and protects your privacy. Personal data is collected and processed in accordance with the laws on data protection. Please note the following regarding our privacy policy:

Scope

This privacy policy governs the handling of personal information that we receive while you are using Lionbridge's website. This privacy policy does not apply to the websites of other companies in the Group. Also excluded from our privacy policy are websites operated by other external institutions.

Collecting and use of information

We gather personal information as soon as you fill out and send us interactive forms. This is the case when you

  • Ask us for specific information (last name, first name, e-mail, details of your company, etc.)
  • Send us feedback
  • Send us an order or wish to contact us.

We use this personal data to

  • Contact you if requested
  • Process your orders
  • Produce internal market analyses

In addition, we receive and save information automatically from the server logs (browser software, IP addresses, websites that have been visited, etc.). This information is used for troubleshooting and other technical purposes.

Cookies are used on this website. Cookies are small data files that are sent from the web server to the user’s browser the first time the user visits a website. They are saved on the user’s computer or in the cache of the browser. The next time you visit this website from the same computer, the browser checks whether a cookie is already available. The browser then sends the data saved in the cookie to the web server. This enables the web server to recognise whether the browser has already visited the website.

The personal data that we obtain with the cookies will be used as follows:

  • To improve the services we offer and produce internal market analyses
  • To save your preferred language settings
  • To allocate IP addresses by region
  • To check whether JavaScript can be used
  • To conduct an anonymous analysis of the use of the website.

The personal data collected will be used only in conjunction with Google Analytics. In particular, the data collected will never be used to personally identify the person using this website.

You can set your browser so that cookies from our website are not saved on your hard drive. You can also delete cookies that are already stored on your computer. If you choose to do so, however, not all functions of this website may be available for use. In particular, some web application functions may not work without cookies. Thus if the use of cookies is blocked this function cannot be used. The exact procedure for changing the browser settings depends on which browser you use.

You can find more information on how to set and change your browser settings in the “Help” menu of your browser.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and Internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en.

Disclosure to third parties

Under certain circumstances your personal data are disclosed to other companies within the Group or to third-party service providers in the USA and internationally, provided they agree to process the personal data on the basis of this privacy policy and thereby guarantee an equal level of protection for your personal data. We guarantee that we will not forward your personal data for commercial purposes or for any other purpose other than that which is evident from the circumstances or which is provided for by law.

Transmission of data to/from our website

You acknowledge that the transmitting of data to/from our website is at your own risk. Lionbridge cannot be held liable, whether contractually or non-contractually, for any damage in connection with the transmission of data.

Changes to the privacy policy

Lionbridge reserves the right to change its privacy policy. The changes become effective once they are published on the website. By continuing to use this website, you agree to the changes. In the event of a fundamental change to the privacy policy, this will be published in a prominent position on the Lionbridge website.