The benefits of the complete GeoFluent solution
The three GeoFluent modules enable organisations to provide complete geographic linguistic coverage across the enterprise. GeoFluent breaks down the language barrier and promotes effective communication, no matter the language, channel, or platform.
GeoFluent delivers multilingual capabilities across the entire omni-channel, including voice, chat, video, email, ticketing, forums, virtual assistants, and more.
High-quality, real-time translation
Each GeoFluent module is powered by the GeoFluent Virtual Linguist™, an artificial intelligence-based core that is customised and trained specifically for each client, ensuring multilingual consistency and accuracy across languages, channels, and use cases while understanding the context and unique brand terms, acronyms, and speak.
GeoFluent plugs into existing platforms to increase ROI: pre-built integrations exist with leading applications including Genesys, Jive, Lithium, LivePerson, LogMeIn, Microsoft, Moxie, Salesforce (visit the AppExchange), ServiceNow (visit the Store), Zendesk, and Zimbra. GeoFluent also has an open API for further integration possibilities.