Federal Tech Insider: How Federal Agencies Can Use Translation & Interpretation to Streamline Communications by Susan Gryder

As globalization and immigration create more diverse populations throughout the country, government organizations are faced with increasingly complex communications with their constituents.

As globalization and immigration create more diverse populations throughout the country, government organizations are faced with increasingly complex communications with their constituents. With the growing need to address constituents in their native language, agencies are rethinking how they engage with limited-English speaking populations and embracing new technologies to help ensure a positive experience for all. 

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