Direct text messaging app, TheBesty, uses GeoFluent technology allowing the app to instantly translate conversations in English, Spanish and Portuguese.
Delivering the ultimate customer experience to cater to global customers is an ongoing challenge for companies. Technology has allowed companies to directly communicate with multilingual customers in their native language and now the hospitality industry can benefit from it as well. Data and advanced technology can now be used to improve guest experience in real time by using direct text communication between hotels and guests.
Read the entire article on how companies are communicating with guests via direct text messaging in English, Spanish and Portuguese here.