For a Personalized Onboarding Approach, Your Journey Starts Here

From the beginning of your partnership with Lionbridge, we’ll ensure you always know where things are, what to expect, and who’s in your corner.

Driven by the latest technology, our onboarding process is human-led and AI-enabled. While our customer success teams work to map out your journey, our automation systems set up processes, build workflows, and share solutions. With this bespoke technology, we can work efficiently, deliver quickly, and offer the best customer experience from first contact to deployment.

Discovery

Your business objectives are at the center of it all. On day one, we’ll get to know your goals, map different content journeys, and identify desired customer outcomes. You’ll meet your onboarding team, and together, you’ll set the expectations and success criteria for your partnership.

Consultancy

Once we have a good understanding of your business objectives, we’ll help you map the journey to taking your company global. Whether you're looking for fast, out-of-the-box solutions or an in-depth, tailored strategy, we’ll assemble a best-fit, multidisciplinary cadre of experts to help you get your plan into action.

Deployment

Lastly, you’ll work with your onboarding team to build efficient processes, integrate our technology into your systems (if needed), and establish regular touchpoints. You’ll always have a partner with whom you can review status reports, ask questions, raise concerns, and get in touch with other Lionbridge experts for additional support.