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Better Patient Outcomes with Epic Language Access Integration
Learn how to improve health outcomes and ensure compliance for individuals with Limited English Proficiency (LEP) with direct language access integration to the Epic Electronic Health Record (EHR) system.
Case Study: Multilingual Retail Marketing
New AI Content Creation Solutions for a Sports and Apparel Giant
Human Insight, Augmented by AI
Lionbridge Aurora AI™ is our approach to AI: guided by human insight and built into every solution we deliver. Our experts apply AI to scale your multilingual content and reach new audiences with culturally relevant, hyper-personalized experiences.
- RESOURCES
What do you do when your disaster recovery plan puts your contact center to the test?
A leading waste management organization faced a gap in call center coverage for Spanish speakers when a hurricane impacted its contact centers in Florida and Puerto Rico. They needed an experienced language partner to provide Spanish-speaking interpreters while its agents were unavailable.
In our case study, learn:
How our client integrated Lionbridge OPI into its disaster recovery plan
How Lionbridge was able to support a 700% increase in call volume with just 24 hours’ notice
Why Lionbridge OPI is uniquely suited to support language gaps with customers
