Better Patient Outcomes with Epic Language Access Integration
Learn how to improve health outcomes and ensure compliance for individuals with Limited English Proficiency (LEP) with direct language access integration to the Epic Electronic Health Record (EHR) system.
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Lionbridge Aurora AI™ is an AI-first global content platform that increases your multilingual content creation and expands your audience with culturally relevant, hyper-personalized content.
Deliver real-time, reliable language accessibility for complex, sensitive, and/or American Sign Language (ASL)-driven conversations. Sometimes over-the-phone interpretation isn’t enough, especially when visual cues or building deep trust and engagement are crucial. Choose video remote interpreting services to connect seamlessly and securely with experienced professional interpreters from your app, platform, and device of choice. Maintain compliance, achieve better patient outcomes, and enhance customer experience with video remote interpretation.
Watch our video to see how Lionbridge’s Epic-integrated, fully managed interpretation services empower hospitals to seamlessly connect patients and providers.
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Get support in 380+ languages, including rare and indigenous.
We protect your privacy and ensure confidentiality.
Interpreters are trained and/or have deep professional experience in your field or subject material.
Access via your method of choice: mobile apps, desktop devices, EHR integrations, telehealth platforms, or virtual meeting software.
Interpreters bring a deep understanding of complex cultural nuances.
Video Remote Interpreting (VRI) is a service that connects individuals with qualified professional interpreters via live video. Participants can see and hear in real time, which is particularly helpful when spoken language and visual communication (facial expressions and body language) is important. VRI is also commonly used when American Sign Language is required.
Video remote interpreting users choose their device and app/platform. With just one click, they’re connected via video to a qualified, trained interpreter who’s ready to assist. Connection times vary, but are often just minutes, if not seconds.
Video remote interpreting is used in a wide spectrum of industries and settings. Government, education, healthcare, and customer service scenarios are the most common. These services are especially helpful in public services, patient care, and conversations with deaf and hard-of-hearing participants.
Lionbridge VRI customers use many methods to connect with customers, often within their existing workflows. These include: