Travel and Hospitality Industry icon

Personal, branded experience for global travelers

Attract more guests & deliver a superior branded experience in any country & any language

Speak With An Expert, Contact Us Today.

Come with us on the journey to hyper-personalized travel

---

We help you deliver culturally relevant and authentic brand experiences along the complete traveler journey, from dreaming and planning to booking and experiencing.

Today’s digital traveler is unprecedentedly well-connected, with multiple options at his or her fingertips at every touchpoint in the travel journey. Whether customers engage through mobile, web, chat, phone, or email, they expect each touchpoint to be personalized and relevant. We help airlines, hotels, and travel research and booking sites sell more seats, fill their rooms, stack their tours, and make lasting connections by offering a personalized experience at each step.

“It is very important to us that our communications, as well as marketing efforts, help to enhance [our] brand experience.”

---
Danica Wong,
Direct and Email Marketing Manager, Hawaiian Airlines

Our Travel & Hospitality Customers

Expedia Logo
CopaAirlines Logo
Singapre Airlines Logo
Hawaiian Airlines Logo
Four Seasons Hotels and Resorts Logo
Gran Hotel Torre Catalunya S.A. Logo
Accor Hotels Logo
tripadvisor Logo
TRANSLATION AND LOCALIZATION

Website Localization

Your website is your gateway for 1.5 billion global travelers, making it one of your most important revenue generations. The hub of your online brand, it’s the place where your customer experience comes to life. Ensure your message resonates with consumers around the world from their very first interaction, using our comprehensive suite of website localization tools and services.

TRANSLATION AND LOCALIZATION

Document and Marketing Materials Translation

We provide comprehensive translation services for 30+ file types. Our linguistic and subject matter experts ensure your document translations are accurate and on-the-mark.

TRANSLATION AND LOCALIZATION

Software, App, and Device Localization

Our insights and optimized processes save you time, money, and rework in the complicated software and app localization process. We adapt your content and tools for a given target language and culture, digging deeper to understand how end users will best interact with your product.

TRANSLATION AND LOCALIZATION

Multimedia Localization

We offer complete video and multimedia translation, localization, and transcreation services. From locally relevant images to accurate subtitles and studio-quality audio and video production, we help you expand the reach and impact of your multimedia content.

LANGUAGE QA SERVICES

Linguistic Testing

Ensure your content is free of linguistic errors, replete with accurate meanings and styles, and indicative of your brand voice with our linguistic testing services.

MULTILINGUAL MARKETING SERVICES

Multilingual Digital Campaigns

Our global digital marketing services team collaborates closely with you and offers the language, cultural, and technical expertise you need to stay relevant with your global audiences, meet your marketing goals, and keep your costs and schedules in check.

MULTILINGUAL MARKETING SERVICES

Multilingual Website Optimization

Let Lionbridge help you centralize your multilingual website services and seamlessly create a unified, highly resonant customer experience worldwide. From multilingual website design to international SEO, we help you maximize your digital ad spend & brand message resonance across buyers, languages, and cultures.

MULTILINGUAL MARKETING SERVICES

Visual Adaptation

When you’re creating a truly global campaign, you need to make sure every element of your message—from text to imagery to video—resonates with customers in every location. We can help.

INTERPRETATION

Over-the-Phone Interpretation (OPI)

Our expert linguists in 350+ languages bridge language gaps, enabling effective multilingual communication and better customer experiences. OPI makes your interactions faster and more efficient, using less of your customer service representatives’ valuable time and yielding better CX at a lower cost.

INTERPRETATION

Real-Time Chat

We provide real-time translation for digital channels, adding multilingual capabilities to your existing chat, ticketing, email, forum, knowledge base, and catalogue solutions with our AI-powered technology.

FORUM MODERATION SERVICES

Community Support

We make sure you stay connected with your community of users, so you can answer their questions quickly and solve their problems effectively.

TESTING SERVICES

Functional Testing

Verify that software and hardware products meet all functional requirement specifications, with the manual, automated, black box, exploratory, and user acceptance test methodologies available in our Functional Testing frameworks.

TESTING SERVICES

UX Testing

Your app, product, or service may be incredible, but that won’t matter if your customers can’t use it easily or enjoyably. Lionbridge UX testing services offer the best UX testing tools to ensure positive interactions with your product by anyone, anywhere.

TESTING SERVICES

Global Mobility Testing

Our global network of in-market test engineers test your mobile apps for functionality and compatibility across the “last mile” of local mobile operators, localized mobile devices, and regional payment providers in 80+ countries, so you can ensure a consistent user experience for everyone, in every market.

You Might Like...

Finding Resonance with Global Digital Travelers

Four maxims to follow to make a true connection.

READ MORE

Capturing Wanderlust: Capitalizing on Micro-Moments

Take charge of the digital traveler’s many purchasing touchpoints.

READ MORE

9 Best Practices for Multilingual Website Design

The best global websites share a few common characteristics.

READ MORE