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Harness the Lionbridge Lainguage Cloud to support your end-to-end localization and content lifecycle

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Good news travels fast.

Give multilingual customers the answers they need to travel again with confidence. 

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Come with us on a journey through the new travel landscape


We help you deliver culturally relevant and authentic brand experiences along the complete traveler journey, from dreaming and planning to booking and experiencing. 

After months stuck at home due to the COVID-19 pandemic, travelers are once again venturing out into the world. Now, travel and hospitality companies not only have to adapt to increasing activity, you also must provide clear information—in dozens of languages—to help maintain public safety and traveler confidence. What's more, whether customers engage through mobile, web, chat, phone or email, they expect each touchpoint to be personalized and relevant. 

We help airlines, hotels and travel research and booking sites sell more seats, fill their rooms, stack their tours and make lasting connections by offering a personalized experience at each step. From dreaming and planning to booking and experiencing, let us help you deliver culturally relevant and authentic brand experiences along the complete traveler journey. 

Charting the Course to Success

Since 2008, Lionbridge has helped Royal Caribbean translate their content into 7 different languages over 14 regions supporting customers in 243 countries. When the brand recently decided to modernize its global content platform, they tapped Lionbridge as their digital transformation partner. The goal: to centralize all site content in one place, optimize translation workflows and enhance the user experience to drive traffic and sales. Watch our video case study or read the blog to learn more.

“It is very important to us that our communications, as well as marketing efforts, help to enhance [our] brand experience.”

Danica Wong,
Direct and Email Marketing Manager, Hawaiian Airlines

 

A Unique Translation Solution 

With over half of global search engine queries made in languages other than English, translating and localizing content has become a must for international destinations. ArrivalGuides is the world’s largest supplier of destination content, with a network of over 340 travel brands. They needed a meticulous translation and localization provider to help their destination partners maximize their multilingual global marketing efforts. Lionbridge created a unique CMS-based translation solution, enabling users to translate content into 20+ languages on demand.

Watch our video case study  or read our blog to learn more.

Our Travel & Hospitality Customers

 

 

TRANSLATION AND LOCALIZATION

Website Localization

Your website is your gateway for 1.5 billion global travelers, making it one of your most important revenue generations. The hub of your online brand, it’s the place where your customer experience comes to life. Ensure your message resonates with consumers around the world from their very first interaction, using our comprehensive suite of website localization tools and services.

TRANSLATION AND LOCALIZATION

Document and Marketing Materials Translation

We provide comprehensive translation services for 30+ file types. Our linguistic and subject matter experts ensure your document translations are accurate and on-the-mark.

TRANSLATION AND LOCALIZATION

Software, App, and Device Localization

Our insights and optimized processes save you time, money, and rework in the complicated software and app localization process. We adapt your content and tools for a given target language and culture, digging deeper to understand how end users will best interact with your product.

TRANSLATION AND LOCALIZATION

Multimedia Localization

We offer complete video and multimedia translation, localization, and transcreation services. From locally relevant images to accurate subtitles and studio-quality audio and video production, we help you expand the reach and impact of your multimedia content.

LANGUAGE QA SERVICES

Linguistic Testing

Ensure your content is free of linguistic errors, replete with accurate meanings and styles, and indicative of your brand voice with our linguistic testing services.

 

MULTILINGUAL MARKETING SERVICES

Multilingual Digital Campaigns

Our global digital marketing services team collaborates closely with you and offers the language, cultural, and technical expertise you need to stay relevant with your global audiences, meet your marketing goals, and keep your costs and schedules in check.

MULTILINGUAL MARKETING SERVICES

Multilingual Website Optimization

Let Lionbridge help you centralize your multilingual website services and seamlessly create a unified, highly resonant customer experience worldwide. From multilingual website design to international SEO, we help you maximize your digital ad spend & brand message resonance across buyers, languages, and cultures.

MULTILINGUAL MARKETING SERVICES

Visual Adaptation

When you’re creating a truly global campaign, you need to make sure every element of your message—from text to imagery to video—resonates with customers in every location. We can help.

INTERPRETATION

Over-the-Phone Interpretation (OPI)

Our expert linguists in 350+ languages bridge language gaps, enabling effective multilingual communication and better customer experiences. OPI makes your interactions faster and more efficient, using less of your customer service representatives’ valuable time and yielding better CX at a lower cost.

INTERPRETATION

Real-Time Chat

We provide real-time translation for digital channels, adding multilingual capabilities to your existing chat, ticketing, email, forum, knowledge base, and catalogue solutions with our AI-powered technology.

FORUM MODERATION SERVICES

Community Support

We make sure you stay connected with your community of users, so you can answer their questions quickly and solve their problems effectively.

TESTING SERVICES

Functional Testing

Verify that software and hardware products meet all functional requirement specifications, with the manual, automated, black box, exploratory, and user acceptance test methodologies available in our Functional Testing frameworks.

TESTING SERVICES

UX Testing

Your app, product, or service may be incredible, but that won’t matter if your customers can’t use it easily or enjoyably. Lionbridge UX testing services offer the best UX testing tools to ensure positive interactions with your product by anyone, anywhere.

TESTING SERVICES

Global Mobility Testing

Our global network of in-market test engineers test your mobile apps for functionality and compatibility across the “last mile” of local mobile operators, localized mobile devices, and regional payment providers in 80+ countries, so you can ensure a consistent user experience for everyone, in every market.

Travel and Hospitality Thought Leadership

Finding Resonance with Global Digital Travelers

Four maxims to follow to make a true connection.

European Tourism Case Study

Learn how Lionbridge used social listening and other digital strategies to deliver tailored, multilingual messaging for safety-conscious travelers.

Anatomy of Today's Global Traveler [INFOGRAPHIC]

What does today's global traveler look like? What do modern trends mean for global travel and hospitality brands? We take a look in our Infographic.

The Traveler's Digital Journey

If you want to resonate with today's digital traveler, you need to personalize: for every customer, in every language...everywhere.

Capturing Wanderlust: Capitalizing on Micro-Moments

Take charge of the digital traveler’s many purchasing touchpoints.

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