Prisma International Case Study: How Lionbridge Enabled Prisma to Provide Translation at Scale

Prisma International is a Minneapolis-based LSP and cultural consulting firm that helps enterprise clients create global customer engagement. Lionbridge (formerly Gengo) is one vendor among many that Prisma uses for specific types of translation and localization projects. After searching for a partner that could provide customers with more rapid responses for their orders, the Project Management Team decided to give Lionbridge a shot.

Speedy and Scalable

The Prisma team is a small but adventurous, well-traveled group. Altogether, they speak a dozen languages and have lived all over the world, including Japan, France, Morocco, Belgium, Poland, Spain, Mauritius and Guatemala. In short, their team deeply appreciates the need for fast, quality translation. They discovered Lionbridge while looking for a solution to a specific customer challenge—translating quickly, at scale. Because two of Prisma’s team members are active Lionbridge translators, they were able to provide insight about how Lionbridge works, making the decision to partner an easy one.

Prisma first used Lionbridge for a particular set of recurring, high-volume projects that required a fast turnaround, translating approximately 18,000 words in less than 3 days every week for 10 months—the only Prisma vendor that could accommodate that volume.