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Case Study: Multilingual Retail Marketing
New AI Content Creation Solutions for a Sports and Apparel Giant
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SELECT LANGUAGE:
In healthcare interpreting, clinical quality and a seamless patient experience are crucial. Our interpretation services for Epic help your providers and staff:
Spend more time with patients, less time recording information with automatic call data capture
Ensure accurate, comprehensive conversations with patients, caregivers, and families Maintain compliance
Improve customer service for reporting and billing operations
Clear communication is vital for optimal patient outcomes. Every linguistic error matters. Watch our video to learn how to safely use AI interpretation and:
Get answers to questions customers frequently ask.
Yes, it is 100% HIPAA and PHI compliant. It ensures organizations meet language access requirements under Title VI and Section 1557.
Having instant access to Lionbridge interpretation services within Epic allows providers to connect to an interpreter from a patient’s chart. Important information (like the interpreter identification number) can be collected automatically. This integration lets providers spend less time trying to access an interpreter and more time with patients, caregivers, and families.
Yes, we can help integrate language support directly into your content management system or your SMS, WhatsApp, or chatbot/virtual assistant communications. Research shows that having access to language services at every touchpoint increases LEP patient outcomes.
Lionbridge’s interpretation service for Epic support in-person visits and telehealth appointments across a range of clinical environments. These include emergency care, behavioral health, and outpatient services.
380+ languages are supported, including rare and indigenous languages. We’ll ensure every patient receives care in their language.
Providers can instantly launch an over-the-phone or video interpretation session with a single tap from the patient’s chart. They don’t need to leave Epic or use a separate tool.
Our interpreters are deeply qualified. They’re highly trained and medically specialized to support areas like oncology, OB-GYN, behavioral health, and critical care. They undergo rigorous monitoring and continuous training. Interpreters are evaluated on accuracy, professionalism, and ethics.
Lionbridge prioritizes clinical expertise and high-quality service. We bring decades of healthcare experience and deep specialization across medical fields. We’re trusted by organizations like the Center for Medicare and Medicaid, Johns Hopkins, and San Francisco General Hospital.
Contact us to schedule a personalized demo and speak with our language access experts.