1. Aurora AI™
Orange and purple aurora with the Lionbridge Aurora AI Array logo overlaying the image, representing the new customer interface.

Human Expertise Blended With Powerful AI

Lionbridge Aurora AI™ is an AI-first global content platform that increases your multilingual content creation and expands your audience with culturally relevant, hyper-personalized content.

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  1. WHO WE ARE
Allie Fritz, Lionbridge’s Director of Interpretations

Meet the Pride: Allie Fritz

Lionbridge's Director of Interpretations

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Abstract representation of Lionbridge's Epic-integrated interpretation solution promoting language access
Abstract representation of Lionbridge's Epic-integrated interpretation solution promoting language access

Video: Achieve Hassle-Free Healthcare Language Access With Lionbridge’s Epic Interpretation Integration

It’s the managed interpretation services the healthcare industry has been waiting for

Want on-demand interpretation in any language with one tap from your patient’s chart? Watch our video below to find out what sets Lionbridge’s Epic interpreter services apart.

Still using a bulky cart to connect a patient with Limited English Proficiency (LEP) to a remote healthcare interpreter? Let’s face it: Rolling an iPad from room to room is cumbersome and inefficient. And what starts as a minor annoyance can quickly escalate to major frustration if you then experience technical difficulties and are left to deal with them on your own.

Fortunately, there is a better way. Accessing Over-the-Phone (OPI) interpretation and video language services for healthcare has never been easier, thanks to Lionbridge’s fully managed, Epic-integrated offering.

Our Epic language access integration stems from the challenges healthcare professionals have long articulated to us. These issues include a lack of direct integration with electronic health records, poor connection times to interpreters, and subpar customer service when it’s needed.

Lionbridge has filled these industry gaps through seamless Epic interpretation integration. Our professional language access services enable you to launch interpretation sessions directly from the Epic patient chart (or another preferred app) for telehealth and in-person support.

There are no rolling carts, so you don’t waste time tracking down equipment. Plus, our managed services ensure you are always supported. What else makes it a standout? You’ll get industry-leading connection times, access to qualified medical interpreters in over 380 languages, and the best customer service in the industry, so you get help the moment you need it. Our video details the full benefits.

Get in touch

Ready to see how Lionbridge’s Epic interpreter services can transform your hospital’s workflow, all while protecting your patients’ confidential information with built-in Health Insurance Portability and Accountability Act (HIPAA) compliance? Reach out today to speak with a Lionbridge representative about language services for patient access and empower yourself to enhance patient outcomes through accurate communication every time.

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AUTHORED BY
Janette Mandell

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