AI Interpretation Services

AI services are empowering companies across all verticals to find new efficiencies and solve historical challenges, including interpretation needs. AI interpretation agents are helping organizations handle communication challenges more efficiently and close language gaps with multilingual patients, providers, customers, employees, and others. Choosing AI-powered professional interpretation services helps organizations communicate with:

• Faster speeds
• Lower costs
• Increased scale
• Shorter setup
• Reduced language pair limitations
• Automated repetitive use cases

Many organizations are tapping into the future of interpretation with AI solutions for on-demand interpretation services and simultaneous interpretation services to handle scenarios for multilingual customers, like:

• Scheduling appointments
• Answering billing questions
• Running customer service lines
• Responding to help desk queries
• Providing 24/7/365 coverage for call centers, customer service lines, etc.
• Securing supplementary interpretation coverage for holidays and weekends

Lionbridge’s AI interpretation solutions are responsibly deployed to maximize impact while limiting risk. We understand the critical role of responsible AI usage and human interpreters. Despite the expansive possibilities unlocked by AI interpretation agents, Lionbridge recommends using skilled human interpreters in solutions where context, empathy, experience, and clinical or technical accuracy are vital.

Our technology helps to improve and facilitate personalized, high-quality communication in translation and interpretation, anytime and anywhere. We offer:

• AI interpretation agents in 30 languages (and counting)
• HIPAA-compliant models
• Models that are able to operate on-premises
• Real-time Routing, Language Detection, and AI Quality Call Monitoring
• Real-time translation into 200+ languages
• AI integration for Chatbots, WhatsApp, SMS, and content management systems
• AI data solutions, including data collection, annotation, and output validation
• Custom LLM development, RAG training, and fine-tuning

Get in touch

Are you ready to see how our AI interpretation solutions can help you bridge more barriers and reach more customers globally? Want to find out how much we can save your team in cost and time with AI-powered interpretation services? Let’s get in touch today.