1. Aurora AI™
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Human Expertise Blended With Powerful AI

Lionbridge Aurora AI™ is an AI-first global content platform that increases your multilingual content creation and expands your audience with culturally relevant, hyper-personalized content.

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  1. WHO WE ARE
Allie Fritz, Lionbridge’s Director of Interpretations

Meet the Pride: Allie Fritz

Lionbridge's Director of Interpretations

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patient filling out COA
patient filling out COA

4 Consequences of Approaching COA Translation Like Regular Translation

Why professional COA translation services are critical

People outside the Clinical Outcome Assessment (COA) translation space often (wrongly) assume that once a questionnaire has been selected, the next step is simply to translate it into the required languages. However, translation is only one piece of a much more complex process. Every translated questionnaire represents years of research, linguistic validation, licensing considerations, regulatory compliance expectations, and collaboration across multiple specialist disciplines. Treating COA translation as "just translation" can introduce unnecessary delays, quality risks, and additional costs later in a study. Read our blog to learn the four issues that skipping specialized COA translation services will create.

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#1 Licensing Gets Overlooked

Successful COA translation begins long before the first word is translated. This involves a lot more than just permissions. Ensuring the appropriate COA licensing is in place is a critical first step, requiring careful consideration of:

  • Copyright ownership
  • Commercial licensing
  • Authorized versions
  • Version Control

Working with clinical trial translation services providers who have a deep understanding of these areas is vital. Without it, your provider may use the wrong version of your COA, invalidating months of downstream work. Experienced life sciences translation providers, such as Lionbridge, have decades of expertise in handling COA licensing. We can ensure your COA translation projects are handled on time, smoothly, and fully in compliance. It saves significant costs down the road when everything is done correctly and compliantly the first time.

patient and doctor reviewing a paper COA

#2 Skipping COA Translation Services Means Your Clinical Data Is Put at Risk

Linguistic validation helps to preserve the meaning of the COA’s questions for patients, regardless of culture or language. While typical translation approaches may translate COAs word-for-word, they don’t include a linguistic validation process. This process involves several complex steps that require deep experience and familiarity with regulatory compliance. They are:

  • Conceptual equivalence
  • Linguistic validity
  • Cultural adaptation
  • Cognitive debriefing and/or clinician review
  • Instrument developer review and approval (where applicable)
  • Global harmonization

Without the appropriate training, education, and certifications, translation providers cannot cover these steps. COAs may become ineffective and non-compliant, yielding poor clinical trial results and research, worsening patient outcomes, leading to potential noncompliance fees or regulatory actions, and ultimately posing risks to patients. Choosing clinical trial translation services that specialize in COAs is the only way to avoid these serious consequences.

#3 Rejecting COA Translation Means Being Unprepared for eCOA Complexities

Clinical Trials are becoming more digitized, using electronic clinical outcome assessments (eCOAs) to improve data accuracy, patient engagement and compliance, cost efficiency, data security, and streamline workflows. While eCOAs have many benefits, they also introduce new complexities that an eCOA translation provider must be prepared for. These may include:

  • Software implementation
  • Screen limitations
  • Migration requirements
  • Usability testing
  • Screenshot review
  • User Acceptance testing (UAT)

Teams with eCOA experience know that a validated paper instrument doesn’t automatically become a validated electronic one. Skipping professional COA translation services means skipping out on the expertise necessary for successful eCOA migrations and translations.

varying data on a purple and orange chart

#4 Not Choosing Specialized COA Translation Services Can Cause Notable Delays

Getting a drug or medical device to market is already a long process. Pharma and med device companies understandably hate further delays. When going without COA translation service providers, it’s harder to keep multiple stakeholders aligned, such as:

  • Sponsors
  • CROs
  • eCOA vendors
  • COA developers
  • Study teams

An experienced COA translation team can ensure everyone is aware of and adheres to timelines, protocol amendments, governance, and risk management measures. With a typical translation approach, costly coordination delays are far more likely.

Patients Bear the Consequences of Poor COA Translation

Choosing professional, experienced COA translation teams is important for the drug or device development company, but it impacts patients more. For the best patient outcomes, COAs need to be translated properly to ensure the patient experiences:

  • Meaningful, Reliable data collection
  • Clear questions
  • Consistent terminology
  • Easy-to-use interfaces

Strong COA implementation will protect the patient experience and data quality, helping ensure the best version of whatever drug or device is being developed. Both will lead to the best patient outcomes, both before and after market release.

Get in touch

Ready to look into COA translation services that ensure better patient outcomes and faster go-to-market timelines? Interested in AI-powered COA solutions? Let’s discuss how Lionbridge can help. Let’s get in touch.

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AUTHORED BY
Bea Tedeschi, Account Executive, and Sam Keefe

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