On-Demand Webinar: The Essential Role of Language Services for Patient Access Compliance

Comply. Enhance care outcomes for individuals with Limited English Proficiency. Achieve a favorable Centers for Medicare & Medicaid Services rating.

WATCH THE RECORDING

Updated Language-Related Regulatory Requirements Are Now in Effect, Strengthening Protections for Individuals With Limited English Proficiency.

Are you prepared to comply?

Navigating new language access mandates under the Affordable Care Act (ACA), which set out to reduce health disparities, can be daunting. However, compliance is critical for legal risk management, health equity for diverse populations, and your organization’s fiscal health.

Learn from a Lionbridge language services expert and a Holland & Knight lawyer specializing in healthcare as they demystify the regulations and provide insight on what you must do to comply.

In just 45 minutes, you’ll gain knowledge on:

Regulatory changes under Section 1557 of the ACA as they relate to language access
The compliance timeline and consequences for non-compliance (Hint: Many regulations are already in effect.)
Practical strategies you can implement to comply and the critical importance of professional interpretation and translation services

You’ll also learn how enhanced care, better patient outcomes, and patient satisfaction through language services can help you secure a high rating by the Centers for Medicare & Medicaid Services, which can increase revenues.

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Meet the Experts

Susan Gryder

VP of Over-the-Phone Interpretation, Lionbridge

Susan Gryder oversees Lionbridge's Over-the-Phone interpretation services, enabling healthcare entities and other Lionbridge customers across various sectors to communicate with their intended parties in over 350 languages. Her team emphasizes excellent value, top-notch interpreter standards, and seamless program management. Susan focuses on HIPAA-compliant interpretation, rigorous interpreter training, and delivering high-quality services for less commonly used languages and emerging language populations.

Beth Pitman

Partner, Holland & Knight, LLP

Beth Pitman is a healthcare regulatory, HIPAA, and data privacy attorney based in Holland & Knight's Birmingham office. She advises healthcare providers and healthcare information technology (IT) businesses in navigating healthcare privacy and cybersecurity regulations, healthcare nondiscrimination laws, and other healthcare regulations. She specializes in HIPAA and privacy compliance, data breach response, software licensing, data use arrangements, and guidance on the Cures Act Information Blocking regulations.

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