Last Updated: August 20, 2019 3:27PM
Name: Rich Tobin
Chief Operating Officer
How long have you been at Lionbridge?
It will be 6 years in September.
What does a typical work day look like for you?
My best days start with an early workout, a Starbucks iced coffee, and then I’m off to work to see how I can help our great teams deliver great work for our great customers.
What is your favorite place in your office?
Any place other than my desk and off the phone. I love to walk around and talk to different teams to really hear what is going on with the work, what are the challenges, and see how I can help.
What is the best part of your job?
Receiving customer feedback. I love to hear directly from customers on what we are doing well and how we can improve. Our teams work extremely hard and are passionate about the work we do, and customer feedback keeps us on track to achieve our mission: to be the BEST in the industry!
Fill in the blanks:
I speak 1 languages (list them!)
My favorite local saying is ______, [and it means ______, if not English].
“How you doin’?”
A tourist visiting my city shouldn’t miss…
A Red Sox game.
My coworkers say my weirdest habit is…
Iced coffee in the winter.
Outside of work, I always make time for…
My two sons, my wife, my dog Toby Tobin, and watching Boston sports teams win championships.
The best piece of career advice I’ve ever received is…
Do what you love, and the rest will follow.
My hidden talent is…
I love sports and still play fast pitch softball. I’ve been with the same team for 30 years!
Customer success makes me roar.