1. Aurora AI™
Orange and purple aurora with the Lionbridge Aurora AI Array logo overlaying the image, representing the new customer interface.

Human Insight, Augmented by AI

Lionbridge Aurora AI™ is our approach to AI: guided by human insight and built into every solution we deliver. Our experts apply AI to scale your multilingual content and reach new audiences with culturally relevant, hyper-personalized experiences.

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  1. WHO WE ARE
Allie Fritz, Lionbridge’s Director of Interpretations

Meet the Pride: Allie Fritz

Lionbridge's Director of Interpretations

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Lionbridge Aurora AI™

Empowering global success through integrated solutions
combining human and artificial intelligence.

Lionbridge Aurora AI™:

Translation Management Reimagined.

Our advanced agentic localization delivers an unparalleled connection to your global markets.

Aurora AI is the Intelligence Behind Lionbridge: AI Guided by Human Insight, Built Into the Solutions We Deliver


Our AI-first global content achieves unprecedented speed and efficiency through content creation, translation, and validation.

We accelerate global content delivery, increase workflow automation, reduce costs as content volumes grow, simplify operations and vendor management, and strengthen quality governance for AI-generated content.

We provide quality control and governance embedded across every engagement, confirming that data, processes, and AI outputs meet the defined requirements.

Through a customizable AI translation process that reduces human review we:

  • Provide expert human evaluation, responsible AI assessment, and post-editing that help your model outputs meet the standards your business and your customers expect
  • Use the best MT-engine for translation and frontier LLMs for AI decisioning and editing
  • Implement LLM decisioning based on the content
  • Integrate language assets (TM, glossaries, and style guides)
  • Have linguistic prompt engineers customize prompts for your tone of voice and brand
  • Validate content based on human reasoning and agentic scoring

Using AI to Reach New Customers

Human wisdom. AI benefits.

We ensure high-quality results with a combination of expert knowledge and advanced AI pipelines:

  • Translation - Precisely localize content to ensure it is culturally relevant and technically accurate.
  • Content Creation - Generate new or derivative personalized content in real time.
  • Validation – Ensure your AI models deliver expected results and validate multimodal content. Approaches include Review, Annotation, Scoring, and Validation.

Achieving Customer Outcomes by Combining Human Intelligence with AI

At every stage of content creation and generation, our experts decide where and how AI adds value, delivering hyper-personalized experiences for every audience. With human expertise evaluating AI, we will train, annotate, and validate your data, creating confidence that your outcomes truly meet your business goals.

Benefits


See AI in Action: Six Case Studies


A Multifaceted Approach for Superior Content Outcomes

The Power of AI

Aurora AI enables companies to provide a consistent brand voice across channels. By effectively speaking with customers on all channels, brands engender trust, promote engagement, build long-lasting relationships, and ultimately sustain growth.

Understanding, scoring, tagging, and optimizing source content is the fulcrum for localizing everything. Aurora AI incorporates and builds on our Smart Content™ solution, which reviews and assesses content and linguistic assets.

A Vast Community That Cares for Your Content

Aurora AI connects your content to the Lionbridge Language Community™, one of the largest communities on the market. Members from 150+ countries are ready to work on your content. Want to translate from a long-tail language? Need simultaneous interpretation of English into Chinese? Want to get your video subtitled into Swahili? Our language community has you covered.

Next-Level Efficiency

Aurora AI utilizes numerous Machine Translation (MT) engines to bring you the best results with the greatest efficiency. MT quality has dramatically improved, but no single MT engine is best for all domains, language pairs, or use cases. Smart MT™ is the only enterprise-grade platform that marries multiple MT engines, MT methodologies, purpose-built customized training, and omnichannel integrations. Our platform supports your localization workflows, real-time customer support, and internal translation needs. Train once. Use everywhere. Be a step ahead, always.

Hyper-Connectivity to All Content Sources

Aurora AI helps companies overcome the complexity associated with elaborate technology stacks. While numerous, interconnected systems that power content journeys support digital-first business needs, they add complexity to the process. As a result, companies find it increasingly difficult to keep track of content and achieve efficiency. Aurora AI uses a portfolio of partners and integrations to lessen the burdens associated with a complex tech stack.

Language Quality for Winning Digital Experiences

Aurora AI’s flexibility enables you to translate each piece of content at varying quality levels — and with differing speed and cost — to keep your brand voice consistent for enhanced customer experiences. You’ll translate terms once to create Translation Memories (TMs), glossaries, and style guides. Aurora AI will automatically apply these linguistic assets to ensure brand voice consistency across all digital channels, reduce translation rework, and achieve cost savings.

Analytics for Localization Business Intelligence

Aurora AI allows you to follow your localization projects in real time, identify business trends, and make wise decisions about your localization programs based on data. It enables you to generate a bigger content and localization ROI by providing insight into your localization costs and performance. Best of all, it’s free as part of Lionbridge services.

Self-Service Translation Options

Fast. Easy. Convenient.

Smart MT Portal

Do you work across many geographies and languages and need to understand foreign texts immediately? The Smart MT Portal is the tool for your enterprise.

This self-service, real-time text and document translation tool enables secure, multilingual collaboration for increased productivity. 

Gengo, a Lionbridge Company

Do you need to translate simple, ad hoc, or static content accurately for your products or activities? Gengo can help.

This online, self-service translation platform provides reliable translations by human translators for straightforward translations with ranging quality requirements to meet your specific needs.

Language Solution FAQs

These are the answers to questions our customers frequently ask.

Artificial intelligence can significantly enhance localization workflows by automating decision-making. It can intelligently route content to the right process for the best outcome and reduce human involvement in time-consuming tasks. These contributions promote efficiency and speed while reducing costs. By drastically reducing processing time, your work will get done faster, and the time it takes to bring your content to market will decrease. Aurora AI uses a range of AI technologies to support content journeys better.

Lionbridge automatically integrates with current and future-state technology and has omni-connection capabilities to your content repositories. It connects to leading CMSs, DAMs, PIMs, cloud storage services, and special-purpose content systems like Relativity or Veeva. Customers can connect virtually any system through robust connectors, rich APIs, and custom integrations.

A modern language platform should support sophisticated content journeys for companies to grow their businesses. These solutions should: 

  • Easily transfer content from the originating system to the platform and back to the originating system.
  • Be powered by AI for greater efficiency and smarter content workflows.
  • Connect with a large number of translators to perfect the human-machine paradigm.
  • Provide an omnichannel solution by working across different digital channels like chat, websites, emails, and more.

Human intelligence is critical and intervention is provided based on your content profile and goals. Full-service translation by humans is always an add-on option for content warranting such services.

Yes, Lionbridge provides real-time data and reporting so you know exactly where your project stands, what remains to be done, and when the deliverable will be returned to you.

Yes, Lionbridge provides big data analytics and insight into the performance of your content ecosystem.

Yes, our solutions are secure, scalable, cloud-based, and fully backed-up.

We can support practically any language. We translate into more than 800 different language pairs, specializing in long-tail languages and impact sourcing.

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