The Definitive Guide to Interpretation Services

Keep Communication Flowing

Interpretation services are essential to enabling effective multilingual communication. Lionbridge offers over 350 languages in interpretation—the largest in the industry—making us a reliable partner in a crisis. With four virtual call centers enabling around the clock care, we provide fast, scalable, quality-assured interpretations.

Lionbridge preserves the workflow for your business through our:

• Telephony platform that can account for volume surges with a consistent uptime of 99.95% or greater
  
• Fast connections (8 to 10-second connection time for Spanish; 12 to 15-second connection time for other top languages)
  
• Customizable call flow and account setup tailored to each individual customer’s needs

Read the guide to learn:

• How Lionbridge helped establish an interpretation services emergency plan after Hurricane Maria tore through Puerto Rico—and supported a 700% increase in call volume with just 24 hours’ notice
• How attention, expertise and branding are some of the qualities essential to being an exceptional interpretation services provider
• How to get started creating your organization’s multilingual customer experience strategy, and how to create a consistent customer experience across languages