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Better Patient Outcomes with Epic Language Access Integration
Learn how to improve health outcomes and ensure compliance for individuals with Limited English Proficiency (LEP) with direct language access integration to the Epic Electronic Health Record (EHR) system.
Case Study: Multilingual Retail Marketing
New AI Content Creation Solutions for a Sports and Apparel Giant
Human Insight, Augmented by AI
Lionbridge Aurora AI™ is our approach to AI: guided by human insight and built into every solution we deliver. Our experts apply AI to scale your multilingual content and reach new audiences with culturally relevant, hyper-personalized experiences.
- RESOURCES
Keep Communication Flowing
Interpretation services are essential to enabling effective multilingual communication. Lionbridge offers over 350 languages in interpretation—the largest in the industry—making us a reliable partner in a crisis. With four virtual call centers enabling around the clock care, we provide fast, scalable, quality-assured interpretations.
Lionbridge preserves the workflow for your business through our:
- Telephony platform that can account for volume surges with a consistent uptime of 99.95% or greater
- Fast connections (8 to 10-second connection time for Spanish; 12 to 15-second connection time for other top languages)
- Customizable call flow and account setup tailored to each individual customer’s needs
Read the guide to learn:
- How Lionbridge helped establish an interpretation services emergency plan after Hurricane Maria tore through Puerto Rico—and supported a 700% increase in call volume with just 24 hours’ notice
- How attention, expertise and branding are some of the qualities essential to being an exceptional interpretation services provider
- How to get started creating your organization’s multilingual customer experience strategy, and how to create a consistent customer experience across languages
