COVID-19 Language Resource Center

Quick, clear connections

Optimizing communication during global crises

In a moment of crisis, the unknown can be far more frightening than the known. A known variable can be assessed and addressed, but uncertainty is harder to fight. This is why during any disastrous event, communication—transparent, consistent, clear communication—is a powerful weapon against fear.

To keep a business running smoothly during the COVID-19 outbreak, leaders need to create and apply new procedures to reduce infection risk. And that means finding a way to reach every employee, contractor, partner and customer, no matter where they live or work or what language they speak.

This page offers resources for any professional looking to guide their company through the challenges this global health event creates. We will update it regularly with informational pieces, tips on crisis responses, and ways we can help keep your team, your company and your customers happy and healthy.

The Disruption Series: Virtual Clinical Trials

The virtual landscape for clinical trials is suddenly blossoming as governments and regulatory agencies race to prevent and treat the coronavirus spreading across the globe. Lionbridge experts in life sciences analyze the impact of these changes on the clinical research sphere.

COVID-19: Connection and Cooperation

As businesses and governments shutter their physical locations and move online, the life science industry finds itself in even higher demand while managing the strain of rapidly shifting requirements for safe operation. Regulatory agencies including the FDA and EMA are responding by changing site requirements and extensively reducing turnaround times. Read more about these changes from Lionbridge Life Sciences expert Pia Windelov.

How to Sustain Business Operations in a Crisis

Lionbridge’s over-the-phone interpretation (OPI) expert Susan Gryder, speaks to the power of real-time telephonic interpretation to bridge language gaps to communication in a crisis.

Fireside Chat with CMO Jaime Punishill

In this webinar, CMO Jaime Punishill will answer your questions about multilingual communication during a crisis and working with a language provider with global scale and strategic resilience.

Real-Time Remote Translations

Our GeoFluent and over-the-phone interpretation offerings can help your teams with real-time remote translations. We offer round-the-clock services for everything from one-on-one service chats to multinational all-hands presentations. Hear from Lionbridge experts Arnold Koh and Ryan Erwin about improving global connections.

A Direct-Line to Communication Built for a Crisis

When faced with a need for urgent communication, over-the-phone interpretation (OPI) is an invaluable resource. With GeoFluent, Lionbridge’s virtual translation tool, we can deploy OPI and other translation services quickly, accurately and at scale. Watch the webinar to learn more.

Getting Started: The First Three Key Steps for Your eLearning Program

Not sure where to start? Right here. Our team has boiled down the eLearning process to well-defined steps for you and your team. Take a look at what you need to get started and reach out to partner with us.