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Better Patient Outcomes with Epic Language Access Integration
Learn how to improve health outcomes and ensure compliance for individuals with Limited English Proficiency (LEP) with direct language access integration to the Epic Electronic Health Record (EHR) system.
Case Study: Multilingual Retail Marketing
New AI Content Creation Solutions for a Sports and Apparel Giant
Human Expertise Blended With Powerful AI
Lionbridge Aurora AI™ is an AI-first global content platform that increases your multilingual content creation and expands your audience with culturally relevant, hyper-personalized content.
- RESOURCES
Improve HIPAA Compliance, Meet GDPR Requirements, or Implement Custom Data Protection in Any Language
Translating content containing sensitive information, such as medical records, financial data, and insurance claims, has meant slow, manual work, high costs, and compliance risks — until now.
Introducing Lionbridge LionLock, our proprietary redaction solution that safeguards customer, patient, and member data while accelerating your translations at record speed and scale.
Advanced AI automatically identifies and redacts sensitive information, eliminating manual processes and human error, and making sensitive content invisible to translators.
File sanitization enables powerful AI workflows, such as AI post-editing, and removes resource restrictions, further speeding turnaround times.
Optional automated reverse redaction occurs after translation, restoring all details for authorized recipients to preserve full data integrity.
A traceable audit trail is maintained for every file and every step.
Now, you can achieve fast, compliant, and accurate translation of content containing sensitive information from your trusted partner, Lionbridge, without the need to engage additional subcontractors for redaction services.
Whether you require redaction compliant with the Health Insurance Portability and Accountability Act (HIPAA), the General Data Protection Regulation (GDPR), or custom data protection, Lionbridge delivers secure solutions tailored to your needs, including deployment in dedicated, isolated environments for customers with unique security or region-specific compliance requirements.
Get ready for globalization at scale with reduced hidden compliance risk across your global content.
Which Industries Is LionLock Suitable For?
LionLock is designed to meet HIPAA redaction requirements and can be customized to comply with other privacy standards. It automatically de-identifies Protected Health Information (PHI), Personally Identifiable Information (PII), and other sensitive data, making it suitable for a wide range of industries.
The Benefits of Using LionLock
Before LionLock, translating sensitive information was a highly manual process, constrained by limited resources and solutions, leading to long turnaround times and high costs. All that has changed. Expect the following outcomes when using LionLock.
Globalization at Scale and Reduced Costs
Position yourself to translate more because there are no restrictions on resources or solutions.
Gain double-digit cost savings as automation replaces manual redaction processes, and AI-led translation workflows may be implemented.
Decreased Risk
Gain peace of mind with a solution that is HIPAA- and GDPR-compliant and eliminates the need for downstream entities through one-stop shopping. Lionbridge manages the entire translation process — including redaction of sensitive data. This approach enables easier implementation, greater control, fewer subcontractors, and further reduction in hidden compliance risk, including accidental data exposure, gaps in audit trails, and potential non-compliance during manual handling of sensitive data.
Faster Translation Turnaround Time
Achieve double-digit time savings with automated processes and translation. Because sensitive information is redacted, work is no longer limited to manual processes and constrained resources. Once the redaction process is complete, Lionbridge’s full technical stack may be used, resulting in time savings.
How LionLock Works
As part of your project setup, customize redaction rules and specify vocabulary unique to your organization to ensure that sensitive terms are handled exactly as you require.
Two specialized environments protect your content at every step. First, AI performs a complete redaction in a secure, HIPAA- and GDPR-compliant environment.
After file sanitization, translators work on de-identified content using Lionbridge’s full translation technology, leveraging cutting-edge capabilities without ever exposing sensitive information. A complete audit trail is maintained for every file and for every step of our data redaction and retention solution.
What Makes the LionLock Secure Redaction Tool Stand Out?
Answers to Your Top Questions About LionLock
LionLock is for those who must safeguard sensitive information and comply with privacy and security requirements, including organizations in the healthcare, financial services, government, insurance, HR, technology, e-commerce, defense, education, and legal sectors.
Lionbridge offers a one-stop solution for the secure translation of sensitive data throughout the translation lifecycle, handling the process, technology, and people. Because everything is managed entirely in-house, there is no need to engage additional subcontractors or downstream entities for data redaction. This approach is easier to implement, provides greater control, and further reduces compliance risks under HIPAA and global privacy regulations.
LionLock uses AI-powered technology to automatically identify and redact Protected Health Information (PHI), Personally Identifiable Information (PII), and other sensitive data before documents enter the translation workflow. This approach ensures translators work only with de-identified content, eliminating exposure to sensitive information and reducing compliance risk. After translation, LionLock can seamlessly reinsert the redacted data for authorized parties when desired, preserving full data integrity. The entire process occurs within HIPAA- and GDPR-compliant secure environments, supports customizable redaction rules, and provides a complete audit trail for every file and step. Secure file exchange, translation processing in Lionbridge’s translation portal (a Virtual Desktop Environment (VDI)), and encrypted channels further safeguard confidential information throughout the translation lifecycle.
No, we will partner with you to set up an effective program to identify and redact sensitive information, enabling us to translate the rest of the content. LionLock technology now enables us to offer this support as part of our services.
By automating de-identification and reintegration of sensitive data (e.g., PHI and PII), LionLock eliminates manual processes and enables advanced translation technology and post-editing workflows. This AI-powered approach lets you scale your translation work and achieve double-digit reductions in both cost and turnaround time while maintaining strict compliance.
After signing a Business Associate Agreement (BAA), Lionbridge will assess your compliance needs and configure the secure environment. Ensuring your workflow is ready for translation and that localization meets regulatory requirements (such as HIPAA) typically takes a couple of weeks. Lionbridge provides support throughout implementation to ensure a seamless transition from your previous workflow.
Our document redaction solution complies with HIPAA and GDPR and can be customized to meet enterprise-specific compliance requirements and other global privacy standards. It handles PHI, PII, and other sensitive data classifications, making it applicable across numerous sectors, including healthcare, financial services, government, insurance, human resources, technology, e-commerce, defense, education, and legal.
