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Exclusivity Engineered: AI-Driven eLearning Solutions for Retail & Luxury
Gain efficiency while maintaining human artistry with a hybrid AI-human approach.
Case Study: Multilingual Retail Marketing
New AI Content Creation Solutions for a Sports and Apparel Giant
Human Expertise Blended With Powerful AI
Lionbridge Aurora AI™ is an AI-first global content platform that increases your multilingual content creation and expands your audience with culturally relevant, hyper-personalized content.
- RESOURCES
The telecommunications industry is notorious for having poor customer service: long connection times, convoluted menus, and low fulfillment rates are often frustrating for end customers and certified vendors. Sometimes, this poor customer service earns companies a bad reputation. The strain on customer service operations is even higher when considering the demand for multiple languages.
A leading telecommunications company sought Lionbridge’s over-the-phone interpretation services to improve their customer experience and decrease costs.
Lionbridge’s experienced network of interpreters and project managers enabled our customers to bolster their service capabilities with improved connection speeds and fulfillment rates. Our custom pilot program, staged onboarding process, and customer dashboard allowed us to support extremely high call volumes for the customer. Our expert interpreters provided high-quality interpretation.
