Translation Services: Case Study
A global auto manufacturer needed to manage a range of technical, warranty, and owner guide content support in 40 different languages. The goal was to better manage all the translation requests that came from multiple offices around the world. The client also wanted to streamline all their projects globally via their Content Management System (CMS).
We created a dedicated project management team to oversee the entire project. We also set up regional teams for seamless coverage, with in-country offices used for APA languages. With the client’s help, we also developed customized tools that enabled us to process over 10,000 files for production per month.
Cost reduction: We leveraged translation from the same CMS. Improved efficiencies: We established a unified translation process of all group locations and improved their ability to meet global launch deadlines.Clear communications: We created clear points of contact at Lionbridge to reduce inefficiencies; everyone knew who was responsible for what.