Language Quality Assurance

Creating content that works successfully in multiple global markets can be challenging: Did the translation provider I hired do a good job? Is the process right?

Often organizations are faced with the following questions:

  • Do we have the correct quality system in place?
  • Are we driving quality improvements versus reacting to quality concerns?
  • Is our review process taking too long?
  • How do we reduce our review costs while improving output?

Language Quality Services (LQS) is an independent entity that is firewalled from Lionbridge to ensure impartially in quality assurance for translation services. Since 2001 customers have chosen LQS for the following reasons:

  1. Quality Output – To have confidence that their model is providing quality translations
  2. Quick Turn Around – To vastly improve the time to produce and publish quality content
  3. Cost Reduction – To control costs with a model that scales up or down specific to their business needs

“We saved $5 million in Quality Assurance costs within 6 months of implementation of LQS best practices”
- Mobile Device Manufacturer

Our Language Quality Services consist of the following:

LQS consulting – We develop a custom QA program that fits your organization, vendor ecosystem, tech stack and end-user needs and expectations

Full quality program – Implement a proactive QA program that delivers the level of monitoring, efficiency, continuous improvement, and scalability required to meet your current and future business needs

Linguistic assets – Allows your organization to reduce rework and to ensure consistent quality with asset management optimized for different content types and stakeholders; improve global brand consistency

Review the reviewer – We audit existing processes and providers and establish new policies and procedures where needed; streamline steps required to achieve localization excellence from all resource partners; implement accountability and feedback structures

Basic proofreading – Speed time-to-market and hold costs with in-country review and QA conducted by approved in-country specialists instead of full-time employees